At Dernancourt Medical Centre, protecting your privacy is fundamental to the care we provide. Our doctors and staff are committed to maintaining strict patient confidentiality at all times. This commitment is a core part of the doctor–patient relationship and is treated as an absolute priority.

We will never release your personal information to any third party without your explicit consent.

When you call the practice, please be patient as our staff are required to verify your identity using three identifiers—such as your name, date of birth, and address. We do this to ensure we are speaking with the correct person before sharing any information.

If you would like a family member or another nominated person to speak with us on your behalf, please ensure you have completed a Privacy Consent Form either at Reception or online authorising this.